What is “Product Pickup @ The Door”?

• Request your pet’s prescription, food and other product as usual.
• Once your request is ready, we will send you a secure link by text (or email if you request) to pay by credit/debit card. If you are paying by cash the transaction will be completed when you receive your product.
• When you arrive, please select a marked parking spot in our parking lot and call 860-646-5170 to alert our team that you have arrived.
• If payment has not already been collected, we will take it over the phone or complete a cash transaction at our door.
• You'll be instructed to walk up to our side door (along the driveway - by the planters) to meet a team member and receive your product. A properly worn face covering will keep this transaction as safe as possible.
• Your invoice will be emailed to you after your payment has posted.
  

For relevant information on coronavirus and its impacts, please visit our page on Coronavirus.