Our lobby is open and 1 pet parent can come inside with a mask on to pick up medications, food and other products.

If you prefer, you may still elect “Product Pickup @ The Door”, please follow the directions below:

1. Request your pet’s prescription, food and other product as usual.
2. Once your request is ready, we will send you a text to inform you your order is ready. 
3. When you arrive, please PARK in a designated parking spot in our parking lot. (Please avoid stopping in our driveway.)
4. CALL 860-646-5170 to alert our team that you have arrived.
5. You will be directed to WALK up to meet us in the covered area along the side of the building. (If you need we can come out to the parking lot to deliver to the car, again avoid stopping in our driveway).
6. For payment we can take cash or card at our door or a secure email link can be sent for prepayment upon request.
7. Your invoice will be emailed to you after your payment has posted.