Manchester Veterinary Clinic

156 Spencer Street
Manchester, CT 06040

(860)646-5170

www.manchestervetclinic.com

What is a “Valet Pet Care”?

 Visits are arranged by appointments, please call or click here to schedule.

 

When you arrive for an appointment:

  • Please select a parking spot in our parking lot.
  • Then call us at 860-646-5170, and wait in your car for instructions from a team member.
  • A MVC team member will instruct you to walk up to meet us at the front doors with your pet.
  • The team member will collect your pet (cats will remain in their carriers) during the transfer.
  • You may then choose to wait in the safety of your vehicle while the doctor is examining your pet OR wait outside if the weather is nice (please keep social distancing in mind if others are outside).
  • All communication is done over the phone. Our doctor or technician will be speaking with you while your pet is in our care.
  • Once the examination and treatments are complete, we will send you a link by text (or email if you request) to securely pay by credit/debit card. If you are paying by cash, a team member will take the payment at your car.
  • Invoices will be emailed to you, after payment is completed.
  • Once everything is all set, please walk up to meet us at one of our doors to retrieve your pet.

 

When you arrive to leave your pet with us for the day or for a procedure:

  • Please select a parking spot in our parking lot.
  • Then call us at 860-646-5170, and wait in your car while we review all paperwork with you by phone and collect any needed deposit.
  • Once paperwork is complete we will instruct you to walk up to meet us at one of our doors to collect your pet from you (cats will remain in their carriers) during the transfer.
  • You're signature may be needed on the paperwork.
  • We will be in contact with you about your pet's care and timing of discharge.

 

For relevant information on coronavirus and its impacts, please visit our page on Coronavirus.